01. Company Information
Event Expedition Travel is a tour operator based in Olakha, Thimphu, Bhutan, providing travel agency and related travel arrangements.
Registered Company Name: Event Expedition Travel
Business Licence Number: 1053559
Business Activity: Travel Agent
Registered Location: Olakha, Thimphu, Bhutan
Email: info@eventexpeditiontravel.com
02. Information Collected
Information necessary to arrange and manage travel services may include:
| Category | Examples | Purpose |
|---|---|---|
| Identity | Name, nationality, date of birth, passport details | Travel documentation and permits |
| Contact | Email, telephone number, address | Communication and booking updates |
| Travel | Flight details, accommodation, itinerary preferences | Travel arrangements |
| Special requirements | Dietary, medical or accessibility needs | Safety and comfort |
| Payment | Transaction references and billing records | Payments, accounting and refunds |
| Technical | Browser, device and cookie data | Website performance and security |
Payment card transactions may be handled by third-party payment processors. Full card details should not be sent by email.
03. Use of Information
Personal information may be used to:
- Process travel enquiries, bookings, visas and permits.
- Arrange hotels, guides, transportation, activities and other services.
- Communicate confirmations, invoices, itinerary changes and essential notices.
- Process payments, refunds and accounting records.
- Meet applicable legal, regulatory and tax obligations.
- Improve website security, usability and customer service.
- Send promotional messages where consent is required and has been obtained.
04. Information Sharing
Information may be shared when necessary with relevant government and immigration authorities, hotels, airlines, transport providers, guides, activity operators, payment processors, insurers and emergency service providers.
Information may also be disclosed where required by law or to protect the safety of travellers. Only information reasonably necessary for the relevant purpose should be shared.
Some travel providers may process information outside Bhutan. Appropriate safeguards will be considered where required by applicable law.
05. Cookies & Website Information
The website may use cookies or similar technologies for essential functionality, security, analytics or user preferences. Where legally required, consent will be requested before using non-essential cookies.
Browser settings may allow cookies to be restricted. Disabling essential cookies may affect some website features.
06. Photos & Videos
Photographs or videos identifying travellers may be used for promotional purposes only with appropriate permission, subject to applicable law. A request to withdraw permission for future use may be sent to the company email address.
07. Data Retention
Personal information is retained only for as long as reasonably necessary for the stated purpose, booking administration, dispute resolution and legal recordkeeping. Information no longer required is securely deleted or anonymised, subject to applicable retention requirements.
08. Data Security
Reasonable technical and organisational measures are used to protect information against unauthorised access, loss, misuse or disclosure. However, no internet transmission or electronic storage system can be guaranteed completely secure.
09. Privacy Rights
Subject to applicable law, individuals may request access to personal information, correction of inaccurate details, deletion where permitted, or withdrawal from marketing communications.
Requests may be submitted to info@eventexpeditiontravel.com. Identity verification may be required before a request is processed.
10. Children's Privacy
Information about children is collected from a parent or legal guardian where reasonably necessary for travel bookings, documentation and safety arrangements.
11. Policy Updates
This policy may be revised to reflect changes in services, business practices or legal requirements. The latest version and effective date will be published on the website.
Privacy Enquiries
For questions or requests concerning personal information, contact:
Event Expedition Travel
Business Licence No.: 1053559
Email: info@eventexpeditiontravel.com
Address: Olakha, Thimphu, Bhutan